..and with our knowledge, skills and ability we will effectively work with you as your consumer credit compliance expert
Product Partnerships is an FCA authorised firm acting as a Principal and Compliance Specialist for businesses who offer consumer credit facilities. Due to our FCA application to act as a Principal, we have been through a very rigorous process to satisfy the FCA of our ability and competence to carry out these activities. We are regulated to oversee credit broking and consumer hire activities and our firm reference number is 626349.
Our core markets are retail motor outlets, online vehicle suppliers and firms who operate salary sacrifice schemes that should be FCA regulated.
Our client list includes; Franchise motor groups including those representing Ford, VW, Toyota, Nissan, Hyundai, Skoda and Suzuki, prestige used vehicles, BMW motorcycle outlets and major used car supermarkets. We also work with independent used car, caravan, motorcycle, commercial vehicle and machinery dealers as well as online data solution providers and major credit brokers.
As well as working within the retail motor sector, our Appointed Representatives include major UK plc’s, for example, National Grid and BP Car Finance.
The directors of the company are Nigel Wray, Tim Whaley and Nigel Masters.
Nigel Wray has 15 years' motor finance experience and was previously an approved person and board director of a major UK financial organisation. Nigel is MBA , ACIS and Prince 2 qualified.
Tim has over 20 years' motor finance experience including working for a manufacturer finance company and holding the position of Sales Director at a leading UK credit broker. He has a BA (Hons) in Business Management.
Nigel Masters has over 30 years' experience within major UK banking organisations and was a Senior Associate at the FCA. Nigel is ACIB qualified.
We have developed secure (SSL) encrypted online systems which include compliant sales and complaints processes, automated management information to ensure firms can demonstrate how they are treating customers fairly, and a task management facility to ensure all compliance activities are carried out at the correct time. The system can be accessed remotely by our compliance team so we can solve problems quickly.
Regulatory Partners We will work with you to ensure you're correctly authorised and that your processes and procedures keep you compliant with FCA regulations
Finance Partnerships We will maximise the service from your finance partners, ensuring the products they deliver are the right ones for your customers when they buy and throughout their ownership
Your Customers Businesses grow successfully when they deliver excellent customer service. Our processes will help you deliver unbeatable customer service to increase referrals and customer retention
Your Staff Through our excellent training, your staff will be better prepared, knowledgeable and focused on giving your customers the best possible service. We will help you invest in improving their skills and job satisfaction levels