Whether you are a consumer wanting to transact with one of our Appointed Representative firms or a business looking for compliance services, we are here to help.
We appreciate that everyone is different with diverse needs and some may need a little extra help from time to time due to their own personal situation, this may be a permanent requirement or just temporary if you’re going through a difficult time.
Our aim is to identify who may be vulnerable each time they interact with us and to ensure that they receive a consistent approach which takes into account their circumstances, meets their particular needs and delivers a great experience.
There are a number of adjustments we can make to support you depending on your personal circumstances. For example, if you tell us that you struggle to hear people on the phone we can discuss alternative contact methods with you, make a note of your preference, and this information will then be used to make sure that any future contact is via your preferred method wherever possible.
If you’d like us to record this information and arrange for any ongoing support or adjustments, you can let us know by filling out the available form. Alternatively, you can contact a member of our team:
Address: D2 Josephs Well