Careers

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Careers

Head of Compliance

About the Company

  • Established in 2013, Product Partnerships Ltd (PPL) is an outsourced consumer credit compliance company supporting a variety of well-known high street retail firms within the motor, furniture, leisure & fitness, and technology sectors.
  • Our clients are B2C transacting through retail bricks and mortar, online, and omni-channels, offering consumer credit products to facilitate the purchase of their products and services.
  • We have an experienced and highly skilled team of professionals who understand our clients and Appointed Representatives’ (AR) needs well and are passionate about delivering high levels of personal service to create good customer outcomes.
  • As part of our continuing growth plans, we are seeking to strengthen our already highly experienced team by recruiting a Head of Compliance to work closely with the Board and lead the compliance team.

About the role

  • To ensure that the company is conducting its business in-line with the Financial Conduct Authority’s (FCA) rules and guidelines with emphasis on the consumer credit sourcebook (CONC), and relevant national and international laws.
  • Operate with high professional standards, accepted business practices, with a high attention to detail. 
  • Have high ethical standards with the ability to challenge thinking and always place the consumers best interests at the forefront of what we do.
  • You must act honestly, in the best interests of the company, and with reasonable care at all times.
  • Support the Board in defining its risk appetite, monitoring the risk register, and defining the CMP to further identify and minimise risk.
  • Have overall responsibility for the compliance management program (CMP) that fits within the Company’s compliance oversight and constantly review the outputs adapting the CMP based on the outputs and risks associated.
  • You must be obsessed with good customer outcomes and drive a culture that underpins the FCA’s principles; Treating Customers Fairly (TCF) is at the forefront of all you do.

About your responsibilities

  • To maintain certification as a ‘fit and proper person’ under the FCA’s Certified Persons regime.
  • Working with the Board to design the Risk Oversight plan.
  • Design, ongoing control, and analysis of the CMP and its outputs.
  • Detailed due diligence and on-boarding of all new Appointed Representatives prior to handover to the account management team.
  • Regulatory updates to the PPL Team, our Appointed Representatives and clients including the associated business impact taking appropriate action and leading projects where necessary.
  • Maintain the Company’s risk register and associated activity informing the Board of changes and making recommendations to mitigate.
  • Be a key member and contributor to the Compliance and Risk Committee (CARC).
  • Attend client meetings to support the team and our clients with technical matters and advise accordingly and lead the audit function for our AR network.
  • Lead the compliance team and function which includes employed staff and contractors.
  • Support and work closely with the Managing Director being a key driver of the culture of the business.

The person

  • May suit a current Compliance Manager looking for their next career step.
  • Willing to commute to the Leeds office weekly albeit PPL operate a flexible work from home approach.
  • Willingness to be ‘hands on’ and able to grow with the business.
  • Positive leadership skills.
  • Strong people management skills both line reports and any client / AR facing interactions.
  • Strong organisational skills to manage all client/ AR facing tasks and the CMP.
  • Solid interpersonal and communication skills with ability to communicate at many levels.
  • Good influencer with ‘can do’ collaborative team ethics.
  • Ability to analyse data and present in a concise and relevant manner.
  • Ability to interpret the regulators principles-based regime and translate into pragmatic solutions
  • Detailed technical experience of retail consumer credit including, but not exclusive to:
  • FCA full and limited applications and variations of permissions.
  • RegData submissions for the Company and support for its clients.
  • Financial promotions sign off and detailed understanding of the FCA’s regulations.
  • Complaint’s oversight, monitoring and any interactions with the Financial Ombudsman Service (FOS).
  • Senior Manager Conduct Rules regime.

What’s on offer

  • Full time permanent role.
  • 25 days holiday plus statutory bank holidays.
  • Negotiable basic DOE.
  • Discretional bonus scheme.
  • Personal private health.
  • Flexible working based in the office in Leeds and from home.
Apply Here

Compliance Officer

About the Company

  • Established in 2013, Product Partnerships Ltd (PPL) is an outsourced consumer credit compliance company supporting a variety of well-known high street retail firms within the motor, furniture, leisure & fitness, and technology sectors.
  • Our clients are B2C transacting through retail bricks and mortar, online, and omni-channels, offering consumer credit products to facilitate the purchase of their products and services.
  • We have an experienced and highly skilled team of professionals who understand our clients and Appointed Representatives’ (AR) needs well and are passionate about delivering high levels of personal service to create good customer outcomes.

About the role

Within this role you will report to the Head of Compliance, and work with other senior member of the business where you will assist the with various tasks in the areas of compliance, Compliance Monitoring Programme, compliance system management and compliance administration.

About your responsibilities

  • File checks.
  • Website audits.
  • Financial promotions approvals.
  • Call listening.
  • Mystery shopping reviews.
  • Social and wider media monitoring.
  • Desktop and remote audits.

The person

  • Must have experience of consumer credit but we are open to junior compliance officers currently doing a narrower role.
  • Willing to commute to the Leeds office weekly (min 1 day pw) albeit PPL operate a flexible work from home approach.
  • Willingness to be ‘hands on’ and able to grow with the business.
  • Someone with a positive optimistic and enthusiastic attitude.
  • Flexible and willing to tackle a variety of ad-hoc and interesting tasks.
  • Strong Microsoft Office skills.
  • Good standard of written English, spelling and grammar.
  • Efficient and organised with the ability to prioritise workloads.
  • Professional and capable of interacting well with a variety of corporate clients.

What’s on offer

  • Full time.
  • Basic pa DOE.
  • 25 days holiday plus 8 bank holidays.
  • Flexible work from home policy.
Apply Here

Where we're located

Working at PPL