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Guidance for firms on vulnerable customers.

The FCA has published its finalised guidance regarding the treatment of vulnerable customers, particularly in the light of COVID-19. Its focus is on driving improvements and a practical shift in firms’ behaviour towards vulnerable customers, and to ensure that they get consistently fair treatment across the sectors it regulates.

FCA’s approach to international firms requiring authorisation in the UK.

In February, the FCA set out how it assesses international firms who are providing or wanting to provide financial services that require authorisation in the UK.

Publication of the Woolard Review into the unsecured credit market

After our brief article covering the announcement of the Woolard review, lets take a look at what it means in more detail …

The e-learning training programme that can help your business prosper

Once you’re FCA authorised, training will be a key component of remaining compliant — get this wrong, and you could face fines, censure or lose your authorisation.

Appointed Representatives: What do you need to know?

As an Appointed Representative, you don’t need to report data to the FCA or pay FCA fees, and we take responsibility for your compliance.

Protecting vulnerable consumers remains a key focus for us and given the impact of the Coronavirus pandemic, it is more important than ever that firms get this right.

A recent survey from the FCA revealed that 27.7 million adults in the UK now have characteristics of vulnerability