How we support technology retailers
We support some of the largest and best-known technology retailers, many of which operate across the UK and internationally with complex organisational structures.
We understand the challenges of delivering compliant customer journeys across multiple channels, where finance is often embedded within the sales process and supported by a range of lenders and partners.
Our team works closely with clients to design and implement compliant customer journeys, ensuring that credit products are clearly presented and supported by effective oversight and governance.
We provide tailored solutions that adapt to each client’s structure and scale, supported by a dedicated account management approach and ongoing regulatory support.
Helping you get switched on to technology retail compliance
With high levels of point-of-sale finance and ongoing regulatory change, technology retailers must ensure their customer journeys are both commercially effective and fully compliant.
We work with businesses to design and maintain compliant customer journeys, supported by strong oversight and governance, helping reduce risk while delivering a seamless customer experience.
Our approach is tailored to each client’s structure and scale, ensuring compliance frameworks remain effective as businesses grow and evolve.
Choosing the right regulatory model
Technology retailers offering consumer credit typically choose one of two regulatory routes depending on their business model and growth plans.
PPL works with you to identify the most appropriate route and level of support for your business.
Appointed Representative (AR)
Operate under PPL’s regulatory permissions while we provide oversight, compliance monitoring, and regulatory reporting.
Direct Authorisation
Become authorised by the FCA while receiving ongoing compliance support from our team.
Application Support
For businesses seeking FCA authorisation, we guide you through the application process and support you at each stage.
Financial Promotions Approval
Promoting finance products online requires careful oversight to ensure marketing remains clear, fair and not misleading. Our financial promotions review and approval services help retailers publish compliant marketing across websites, social media and digital campaigns.
Complaints Management
Technology retailers may receive customer complaints through multiple channels. Our complaints management solution helps businesses record, monitor, and resolve complaints effectively while meeting FCA reporting requirements.
RegData Reporting
FCA reporting requirements can become complex as online businesses grow. Our RegData solution helps firms manage regulatory reporting obligations accurately and efficiently.
Our Technology & Retail Clients Include
Get in Touch
Whether you want to become an Appointed Representative or be directly authorised by the FCA, we take the hassle out of compliance. Get in touch to clarify what you need to make sure you're FCA compliant.
Sectors We Also Operate In
Test
Football Clubs
Football clubs operate in an increasingly complex financial environment. Activities such as offering season ticket finance or partnering with third-party providers may fall under FCA regulation—often without clubs realising it. Failure to comply can lead to serious consequences including fines, legal penalties, reputational damage, and disruption to key financial operations.
BVRLA
Product Partnerships (PPL) are the BVRLA's national inspector for over 1,000 motor finance companies and dealerships across the UK. We carry out the BVRLA's Leasing Broker, Principal & Appointed Representative inspection programs.
Green Energy
Product Partnerships (PPL) supports retailers within the green energy market and understands the consumers needs in ensuring retailers operate in a compliant way putting the consumer at the heart of everything they do.
Motor Finance
Here at Product Partnerships (PPL) we are experts in car, motorcycle, and leisure vehicle consumer credit, working manufacturers as well as car dealerships across the UK. With a pedigree and background born from the car finance market our expert team can support firms wishing to develop their consumer credit proposition and ensure compliance.
Leisure & Fitness
Online Retailers
Product Partnerships (PPL) works with some of the largest and well known on-line retailers, supporting them in ensuring their customers understand the credit products on offer and that the regulatory journey is compliant
Furniture Retail
Product Partnerships (PPL) supports furniture retailers with large store footprints across the UK, and online, working alongside some of the biggest and well known brands.