..and through our
e-learning training programme we will ensure you have a knowledgeable, confident and compliant team
For your business to prosper, you need a team which is well trained, knowledgeable and can deliver high levels of customer satisfaction. Once you're FCA authorised, training will be a key component of remaining compliant – get this wrong or fail to adequately train, monitor and develop your staff and you will not meet the FCA’s ongoing requirements and could face fines, censure or lose your authorisation.
We have developed a suite of learning modules that will ensure you and your team become more knowledgeable and aware of the various regulations that your business must comply with including Data Protection, Anti Money Laundering, Fraud Awareness and Conflicts of Interest, Bribery and Corruption.
Our Treating Customers Fairly and Complaints Handling modules will also help you improve your customer service as well as keeping you compliant.
All training can be done on your premises through our e-learning system so your team can incorporate the training within their normal daily routine minimising the disruption to your business.
We will monitor which modules have been completed and feedback the results of the tests taken at the end of each module.