Consumer Duty

Consumer Duty - A higher standard of culture for regulated firms

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FCA issues financial promotions case studies

In July, the Financial Conduct Authority (FCA) issued a number of video case studies as a reminder to firms of how they should communicate their financial products and services to consumers.

Meltwater/Financial Promotions

The FCA have strict rules on how a financial promotion should be presented to a consumer and have re-emphasised this by re issuing the financial promotion case studies.

PPL secure partnership with BVRLA

PPL are proud to be the BVRLA's partner to conduct inspections for their members across the UK.

Consumer Duty - Increased Consumer Protection

Consumer Protection

FCA Mystery Shopping - Car Dealers

The FCA are committed to carrying out point-of-sale mystery shopping exercises to measure lenders' control over dealer networks and ensure compliance.

Checking whether a firm is authorised, what activities it can do and how customers are protected

Did you know you can check whether a firm is authorised, what activities it can do and how customers are protected?